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Case Studies

peachy mondays logo

Peachy Mondays: Driving customer experience forward with data

Case Studies, TORCH 26/08/2021

WHO ARE PEACHY MONDAYS? Peachy Mondays is a leading employee feedback platform, helping organisations driving positive change across their teams. Operating globally their client list boasts a diverse range of leading names, including VodafoneZiggo, Brussels Airlines, and BT Pension Scheme (to name a few). Their service is designed to help businesses evolve, without necessarily having […]

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insight futures logo

Insight Futures & TORCH: driving climate action with data

Case Studies, TORCH 23/08/2021

INSIGHT FUTURES BACKGROUND Insight Futures are a Glasgow based consulting business. Working across multiple sectors, they focus on enabling innovation and strategic change for a wide range of corporate and public sector clients. Their goal is to shape a future where business, society and the environment prosper sustainably. PROJECT INSIGHTS In late 2020, Insight Futures […]

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Fostering data innovation though collaboration and skills development

Case Studies, HIE 18/08/2021

Data Path: The Data Lab in Inverness, the Highlands and Islands The Data Lab is Scotland’s innovation centre for data and artificial intelligence (AI). With hubs in Inverness, Aberdeen, Edinburgh and Glasgow, The Data Lab aims to foster innovation that will help Scotland maximise value from data. The Inverness hub opened in April 2019 and […]

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AI

Using Artificial Intelligence to design new logistics solutions

Case Studies, HIE 18/08/2021

Forming part of the Highland and Islands Enterprise (HIE) led Northern Innovation Hub, the Highland Food and Drink Innovation Network was established in late 2019 with funding from the Inverness and Highland City Region Deal. Aiming to identify the areas where innovation would have the biggest impact on the sector, the Network carried out an […]

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data distil dram communications

Data Distil: How to build a roadmap for an innovative data analytics service

Case Studies, TORCH 13/08/2021

The story behind Dram Communications Dram Communications is an independently owned, corporate communications business based in Scotland. Established in 2008, their experienced team works with clients across the globe and pride themselves on their discretion and social values. A lot of Dram’s work involves developing evidence for clients to engage with policymakers and other influencers. […]

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Student data project helps analyse student feedback at University of the Highlands and Islands

Academic collaboration, Case Studies, HIE, MSc 11/08/2021

Bringing together further and higher education, the University of the Highlands and Islands is one of a new style of integrated regional universities emerging across Europe. A partnership of 13 colleges and research institutions, it serves over 40,000 students across more than 70 learning centres. The problem: The three annual surveys produced a vast quantity […]

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Deep learning helps NatureScot protect Scotland’s wildlife

Case Studies, HIE, MSc 06/08/2021

NatureScot is the Scottish Government agency based in Inverness charged with protecting and enhancing the nation’s habitats and species. As a Statutory Consultee, NatureScot regularly provide expert advice on how Scotland’s environment and wildlife may be impacted by proposed developments. The problem: camera traps produce thousands of images, but only a tiny proportion are relevant.The […]

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hotelfone logo

Hotelfone transform their business-support systems with TORCH

Case Studies, TORCH 07/06/2021

THE HOTELFONE BACKGROUND Hotelfone are a market leader in providing bespoke reservation services for​​ Independent Luxury Hotels and Resorts throughout the UK & Europe. They use highly experienced reservation and sales agents to capture the telephone calls and revenue that would otherwise be missed. Despite a number of companies offering a phone support service, Hotelfone is […]

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Trust Housing Association

How Trust Housing used Torch to validate and build out their data roadmap

Case Studies, TORCH 26/03/2021

Trust Housing Association are a market leading provider of housing, care and support services. They provide homes to over 3,600 customers across Scotland, from the Highlands and Islands all the way down to the Borders. Trust and TORCH When Trust approached TORCH, their IT & Digital team already had approval on plans to upgrade their […]

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grandbequest logo

Grand Bequest – Saving Scotland’s history with data

Case Studies, TORCH 21/01/2021

WHAT IS HAPPENING TO SCOTLAND’S OLD BUILDINGS? Completed in 1900, Kinloch Castle stands on the East coast of the small Scottish island of Rum. The grand development cost over £250,000 to build and was one of the first places in Scotland to provide electricity to its residents. When the owner, Sir George Bullough, died in […]

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