Salus Technical Salus Technical is an Aberdeenshire-based Process Safety business, offering consultancy, training and software in order to help customers understand and manage the risks of major accidents within their operations. The organisation, led by David Jamieson, was founded in 2015 and initially focused on the Oil and Energy sector. They now have a wide […]
Case Studies
Helping ScotRail to become more self-sufficient in data and analytics
ScotRail has been operating since 1983 and, in recent years, Scotland’s Railway has seen multiple updates. These include a £370m fleet of electric trains and the introduction of their new mTickets (to help eliminate the need to handle paper tickets). THE SCOTRAIL CHALLENGE Following a successful collaboration with The Data Lab’s Data Science Specialists, ScotRail’s […]
PDG Aviation Services Case Study: Taking data technology to the skies
PDG Aviation Services Established in 1995, PDG Aviation Services have grown to become the leading onshore operator of helicopters in the UK. Whilst they provide a wide range of services, most of the organisation’s contract work is in the aerial survey sector, a part of the business that has grown significantly over the last 10 […]
How Mercat used the pandemic & TORCH to improve customer experience
Conceived in 1985, Mercat is a family owned business with a focus on history walks and ghost tours in the heart of Edinburgh. Known for their distinctive and high-quality visitor experiences, the business recognised the Covid pandemic as an opportunity to accelerate a review of their processes. Just 2 months before the first lockdown, they […]
Peachy Mondays: Driving customer experience forward with data
WHO ARE PEACHY MONDAYS? Peachy Mondays is a leading employee feedback platform, helping organisations driving positive change across their teams. Operating globally their client list boasts a diverse range of leading names, including VodafoneZiggo, Brussels Airlines, and BT Pension Scheme (to name a few). Their service is designed to help businesses evolve, without necessarily having […]
Insight Futures & TORCH: driving climate action with data
INSIGHT FUTURES BACKGROUND Insight Futures are a Glasgow based consulting business. Working across multiple sectors, they focus on enabling innovation and strategic change for a wide range of corporate and public sector clients. Their goal is to shape a future where business, society and the environment prosper sustainably. PROJECT INSIGHTS In late 2020, Insight Futures […]
Fostering data innovation though collaboration and skills development
Data Path: The Data Lab in Inverness, the Highlands and Islands The Data Lab is Scotland’s innovation centre for data and artificial intelligence (AI). With hubs in Inverness, Aberdeen, Edinburgh and Glasgow, The Data Lab aims to foster innovation that will help Scotland maximise value from data. The Inverness hub opened in April 2019 and […]
Using Artificial Intelligence to design new logistics solutions
Forming part of the Highland and Islands Enterprise (HIE) led Northern Innovation Hub, the Highland Food and Drink Innovation Network was established in late 2019 with funding from the Inverness and Highland City Region Deal. Aiming to identify the areas where innovation would have the biggest impact on the sector, the Network carried out an […]
Data Distil: How to build a roadmap for an innovative data analytics service
The story behind Dram Communications Dram Communications is an independently owned, corporate communications business based in Scotland. Established in 2008, their experienced team works with clients across the globe and pride themselves on their discretion and social values. A lot of Dram’s work involves developing evidence for clients to engage with policymakers and other influencers. […]
Student data project helps analyse student feedback at University of the Highlands and Islands
Bringing together further and higher education, the University of the Highlands and Islands is one of a new style of integrated regional universities emerging across Europe. A partnership of 13 colleges and research institutions, it serves over 40,000 students across more than 70 learning centres. The problem: The three annual surveys produced a vast quantity […]